Registration
2024-05-15 09:00 - 09:15 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand

Welcome & Get-to-know Session
2024-05-15 09:15 - 10:45 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
Get-to-know session, mini-teambuilding

Introduction to Digital
2024-05-15 11:00 - 23:45 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
Welcome to our “Introduction to Digital” session, your gateway into the world of our Digital team. Here, we’re excited to provide you with a comprehensive overview of what we do, including the tools we utilize, the support we offer for their implementation, and a sneak peek into our roadmap for 2024. From basic tech insights to advanced strategies, we’ll guide you through the essentials, ensuring you’re equipped to navigate the digital landscape effectively.

Overview Digital Landscape
2024-05-15 11:45 - 12:30 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
Join us for an insightful journey through the digital landscape, where we’ll explore more on our digital tools. We’ll also spotlight the ticketing system, providing partners with a seamless process to address queries and report errors on digital tools. Learn how to raise tickets, track progress, and resolve issues swiftly, maintaining operational continuity and maximizing efficiency.

Lunch
2024-05-15 12:30 - 13:30 (Asia/Bangkok)

Introduction to OneAFS
2024-05-15 13:30 - 14:30 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
“Introduction to One AFS” is a session that introduces you to the basics of the One AFS platform. This session shows you the core principles and functionalities of the One AFS. We will walk you through how to use it, from moving around the screen to handling, and customizing it to your specific needs and for different audiences. You’ll also learn how it can help to streamline operations and enhance efficiency. With simple demos and explanations, you’ll leave with the know-how to use One AFS in your everyday work.

Introduction to Website
2024-05-15 14:30 - 15:15 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
“Introduction to Website” is a session aimed at familiarizing users with the essential functions of our online platform. In today’s digital era, knowing how to navigate websites is crucial, and this session equips participants with the necessary skills. Our website serves as the digital voice of AFS, providing a platform to showcase the impact of our programs. Through this session, users will learn to explore the website effectively, enabling them to better understand and convey our mission and initiatives to a global audience.

Introduction to Salesforce
2024-05-15 15:30 - 16:30 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
“Introduction to Salesforce” offers an overview of one of the world’s leading customer relationship management (CRM) platforms. This session delves into the fundamental concepts behind Salesforce, exploring its capabilities in managing customer data, automating sales processes, and fostering customer engagement. Participants will gain insights into how AFS is using Salesforce and understanding the importance of leveraging CRM tools in today’s business landscape.

P2P and B2P meetings
2024-05-15 16:30 - 18:00 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand

Marketplace & Negotiations
2024-05-16 09:00 - 10:45 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand

OneAFS - Hosting
2024-05-16 11:00 - 12:30 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
Join us for an informative session on the new host family application. This session will guide you through the seamless setup and step-by-step implementation process of the new host family application. Discover how One AFS Hosting transforms the host family experience with its intuitive interface and user-friendly features. From account creation to profile customization, we will walk you through every stage, ensuring a smooth transition to this new form.

Salesforce - Sending
2024-05-16 11:00 - 12:30 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
This session aims to identify, discuss, group and improve the current sending lead management processes of participants’ partner organization.
During the workshop each participant will have the opportunity to reflect their own sending lead processes and compare it with other partners’ processes. This will be followed by an introductory training to Salesforce Sending Lead Management, linking its features to potential challenges faced by the partners.
Ultimately, participants will be supported in drafting the first version of their Salesforce Sending Lead Management Implementation Plan.

OneAFS - Hosting
2024-05-16 13:30 - 15:15 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
This session will offer comprehensive guidance and training to effectively utilize the Global Family Tool and the Support Tool.
During these sessions, participants will receive step-by-step guidance on navigating both tools, learning best practices for maximizing their utility, and gaining insights into how these tools enhance the overall AFS experience for everyone involved.

Salesforce - Sending
2024-05-16 13:30 - 15:15 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
This session aims to introduce you to the new Sending Application Portal managed in Salesforce. Participants will have the unique opportunity to have a guided tour through the whole application process and see each stage both from a staff and applicant perspective.
Following the tour, facilitators will provide space for analysis how participants current application processes can be implemented within the framework of the Salesforce Sending Application portal, and what are the tasks and steps to take before the portal is ready to be used for a partner.

Salesforce - Sending
2024-05-16 15:30 - 16:30 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
A continuation from the previous session on introduction to the new Sending Application Portal managed in Salesforce. Participants will have the unique opportunity to have a guided tour through the whole application process and see each stage both from a staff and applicant perspective.
Following the tour, facilitators will provide space for analysis how participants current application processes can be implemented within the framework of the Salesforce Sending Application portal, and what are the tasks and steps to take before the portal is ready to be used for a partner.

OneAFS - Hosting
2024-05-16 15:30 - 16:30 (America/New_York) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
Join us for a practical session on “Tools for Hosting Volunteers.” We’ll cover everything you need to know, from using the tools to help finding host families to supporting host families and hosting students throughout the program. Learn how to create effective bio sheets and create monthly reflections reports. Come and discover the essential tools to improve your hosting processes!

P2P and B2P meetings
2024-05-16 16:30 - 18:00 (Asia/Bangkok)

Salesforce - Hosting
2024-05-17 09:15 - 10:45, 2024-05-17 11:00 - 12:30 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
This session aims to identify, discuss, group and improve the current hosting lead management processes of participants’ partner organization.
During the workshop each participant will have the opportunity to reflect their own hosting lead management processes and compare it with the ones of other partners’. This will be followed by an introductory training to Salesforce Hosting Lead Management, linking its’ features to potentialpotencial challenges faced by the partners regarding host family recruitment and placement.
Ultimately, participants will be supported in drafting the first version of their Salesforce Hosting Lead Management Implementation Plan.

OneAFS - Sending
2024-05-17 09:15 - 10:45 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
In this session we will walk you through all the tools that will be useful for sending processes from admission to placements, support and program evaluation.

Break
2024-05-17 10:45 - 11:00, 2024-05-17 15:15 - 15:30 (Asia/Bangkok)

OneAFS - Volunteers
2024-05-17 11:00 - 12:30 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
This session provides a concise yet comprehensive overview of essential elements in effective volunteer management. Participants will explore Volunteer Tools—from giving access right to monitoring support—and learn to implement volunteer registration forms. Through practical guidance, you will understand implementation strategies, optimizing efficiency, and enhancing volunteer engagement. These tools are indispensable for streamlining administrative tasks and maximizing the impact of volunteer-driven initiatives.

Action Planning
2024-05-17 13:30 - 15:15 (Asia/Bangkok) | AFS Intercultural Programs Thailand, 31 หมู่ที่ 9 Pracha Chuen Rd, Bang Talat, Pak Kret District, Nonthaburi 11120, Thailand
The “Action Planning” session is where summit participants roll up their sleeves to turn ideas into action. We’ll discuss how to implement the tools introduced during the summit to increase digital tools adoption rates. Through focused discussions, we’ll craft actionable plans, set timelines, and allocate resources. This session is about translating inspiration into tangible outcomes, driving real change in digital adoption. It’s a significant moment in our journey, encouraging collaboration and strategic thinking to move us ahead.

Evaluation and closing
2024-05-17 15:30 - 16:30 (Asia/Bangkok)
